Consio ‑ Ecommerce Phone
Desenvolvedor
- Consio
Categoria
- Support & Help Desk
Visão geralConsio adds phone to Klaviyo Helpdesk with a native Shopify integration. Sync calls, texts, and customer context into Klaviyo. Turn segments into outbound campaigns and track attributed Shopify revenue. AI Voice Agents resolve routine ecommerce questions 24/7.
Recursos
Enterprise-grade phone platform, built for ShopifyAll phone operations on one platform: smart call routing, IVR and business hours, live monitoring, deep analytics, and agent performance reporting. Recordings, transcripts, tags, and search on every call.
AI Voice Agents for EcommerceAdd an AI Voice Agent that answers calls 24/7 with full order, tracking, and catalog context. It resolves ecommerce questions and sends links via SMS.
As an IVR before escelating to live agents, or as a fallback/after hours.
Native Klaviyo Helpdesk syncEvery inbound call, outbound call, missed call, voicemail, and SMS follow-up flows into Klaviyo Helpdesk with customer context. Summaries, transcripts, outcomes, and next steps are logged so any agent knows what happened.
Revenue attribution on every conversationConsio ties each order back to the touchpoint that drove it: the call, the SMS link, the agent, and the campaign. Measure phone-influenced and phone-generated revenue by campaign, segment, or agent, and export results.
Outbound campaigns from Klaviyo segmentsTurn high-intent Klaviyo segments into phone revenue: recover abandoned checkouts, follow up on high-AOV carts, reactivate VIPs, and win back churned customers. Launch calls, drop voicemails, and send SMS checkout links
On-Demand Human AgentsNeed volume or hourly coverage? Harness our Ecommerce-specialized call centre agents. They operate directly in the same hub, with AI scripts, for flexible capacity during peaks or launches.
Estudo de casoHow Andor Willow drove record sales with Consio’s AI-Powered phone sales platform
Estudo de caso24/7 inbound support playbook: Handle 76-82% of calls with AI
Estudo de casoEVOLV converts 40% of abandoned checkout connected calls on Consio
Guia do usuárioAI Voice for ecommerce: complete guide for Shopify brandsLearn how AI voice bots handle ecommerce phone calls, recover revenue, and answer order questions for Shopify brands. Use cases, ROI, and how to choose.