개요 When your customers reply to your amazing marketing content, you want to ensure a seamless and on brand reply. Siena AI's SMS integration with Klaviyo allows you to immediately and empathically respond to your customers while staying on brand.
기능
Respond to SMS messages When your customers reply to your SMS marketing content, Siena AI will ensure a quick and on brand response, replying empathically and resolving their issues or handing off to your team when needed.
Route to helpdesk Connect Siena AI to your helpdesk to keep a record of your customer conversations and to continue the conversation if a human agent needs to take over, via SMS or another channel.
