개요 Zowie provides an AI-powered chatbot support experience that automates customer support questions in a personalized, intelligent way and drives revenue. Zowie Inbox provides a powerful helpdesk experience for CS agents that increases their efficiency and offers unparalleled personalization tools.
기능
Customer Opt-in Customers can subscribe to Email/SMS messages via Chatbot
Customer Support Agent Opt-in Agents can see and change customers’ subscription status
Customer Support SMS CS Agents can receive and reply to CS messages via SMS