Aircall - AI Voice Agents
개요Aircall is the AI-powered customer communications platform. AI Agents handle calls day or night, resolving routine requests and escalating the rest, while AI Assist coaches reps live. Every call, human or AI-led, syncs automatically to the matching Klaviyo profile.
Trusted by 24,000+ businesses.
기능
AI Agents that never clock outAircall's AI Agents answer calls any hour a rep isn't on shift, day or night, resolving routine requests and escalating the rest, so Klaviyo still logs an Inbound Call, Outbound Call, or Call tagged event either way.
Shared customer context on every ringWhether a rep or an AI Agent takes the call, Aircall checks Klaviyo for a matching profile and shows contact details right inside the call, with a direct link to open the full Klaviyo profile.
One AI-powered platform, not just a phone lineBeyond voice, Aircall unifies SMS and WhatsApp messaging with built-in AI Assist coaching and Analytics+ reporting, so the app you connect to Klaviyo is one complete, always-on communications platform.
Enterprise-grade reliability behind every callAircall runs on a global cloud voice network with crystal-clear audio, backed by SOC 2 Type II and GDPR-aligned security, so IT and security teams sign off as fast as marketing does.
Built for global commerce, not just local callsInternational Numbers let ecommerce brands support customers across markets from one platform, without juggling local carriers or separate phone systems.
사용자 가이드How Does the Klaviyo Integration Work?A walkthrough of the three core features: new Klaviyo metrics from call events, Aircall Insights cards, and the aircall_tags custom property added to profiles.
사례 연구UNTUCKit Tailors Great Customer Experiences with Aircall
사용자 가이드Aircall AI Agents: Always-On Voice and MessagingAn overview of Aircall's AI Voice and Messaging Agents, which resolve routine requests day or night and escalate the rest to a rep.