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Richpanel AI: Customer Support
Sviluppatore
  • Richpanel
Categoria
  • Support & Help Desk
Immagine di copertina
PanoramicaRichpanel is an AI-powered e-commerce helpdesk. Our Klaviyo integration surfaces replies to Klaviyo SMS campaigns as conversations inside the Richpanel inbox, so agents can respond with one click without switching tools and assign them to support or sales.
Funzionalità
Manage Klaviyo SMS campaign replies in one inboxReplies to your Klaviyo SMS campaigns arrive in Richpanel as conversations. Agents read and respond in one click without switching tools, with full Shopify order and customer context beside each message.
Route and auto-resolve replies with AI agentsAssign Klaviyo conversations to the right agent, sales rep, or queue. Richpanel's AI agents triage and resolve repetitive replies — order status, returns, refunds, subscription changes — end to end, with handoff when needed.
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Guida per l'utenteInstallation guide for Klaviyo in RichpanelStep-by-step guide to connecting Klaviyo SMS to Richpanel via OAuth — so customer texts land in your inbox and agents can reply. Covers prerequisites, setup, and troubleshooting.
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