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Loop Returns
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PanoramicaYour brand deserves better returns. Loop's automated platform drives customer lifetime value by creating shopping experiences inside returns. Integrate with Klaviyo to send 15+ return events as custom metrics for advanced segmentation and personalized retention campaigns.
Funzionalità
Automatically update customer profiles with their return behaviorLoop automatically syncs return data to Klaviyo customer profiles as custom metrics. Track return frequency, reasons, and outcomes to build comprehensive customer profiles for targeted marketing and segmentation.
Allow customers to initiate returns directly from Customer HubSigned-in shoppers can view order history and start a return from the Customer Hub. The "Start a Return" button links to your Loop portal and auto-fills their info, making returns fast and support-free.
Remind customers that have outstanding store creditAutomatically trigger Klaviyo campaigns for customers with unused store credit. Send personalized product recommendations and incentives to encourage spending, reducing credit liability while driving repeat purchases.
Remind customers that have outstanding store creditAutomatically trigger Klaviyo campaigns for customers with unused store credit. Send personalized product recommendations and incentives to encourage spending, reducing credit liability while driving repeat purchases.
Send reminders to customers whose returns are expiringAutomatically trigger Klaviyo campaigns when customer return windows are about to expire. Use Loop's return data to send personalized reminders via email or SMS, increasing return completion rates and customer satisfaction.
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Guida per l'utenteHow It Works & Getting StartedSync return data as custom metrics to customer profiles. Replace Loop notifications with branded emails, create custom flows, and build advanced segments for better targeting.
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Guida per l'utenteEvent & PayloadsThis article details the events and payloads available to merchants through the Loop / Klaviyo integration.
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Guida per l'utenteConnect Loop to Customer HubLearn how to connect Loop to Customer Hub. Allowing customers to initiate returns directly from the Customer Hub interface on your site promotes self-service and reduces strain on your support team.
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