Richpanel AI: Customer Support
Développeur
- Richpanel
Catégorie
- Support & Help Desk
Vue d’ensemble Richpanel is an AI-powered e-commerce helpdesk. Our Klaviyo integration surfaces replies to Klaviyo SMS campaigns as conversations inside the Richpanel inbox, so agents can respond with one click without switching tools and assign them to support or sales.
Fonctionnalités
Manage Klaviyo SMS campaign replies in one inbox Replies to your Klaviyo SMS campaigns arrive in Richpanel as conversations. Agents read and respond in one click without switching tools, with full Shopify order and customer context beside each message.
Route and auto-resolve replies with AI agents Assign Klaviyo conversations to the right agent, sales rep, or queue. Richpanel's AI agents triage and resolve repetitive replies — order status, returns, refunds, subscription changes — end to end, with handoff when needed.
