Consio ‑ Ecommerce Phone
Desarrollador
- Consio
Categoría
- Support & Help Desk
Precios
Resumen Consio adds phone to Klaviyo Helpdesk with a native Shopify integration. Sync calls, texts, and customer context into Klaviyo. Turn segments into outbound campaigns and track attributed Shopify revenue. AI Voice Agents resolve routine ecommerce questions 24/7.
Funciones
Enterprise-grade phone platform, built for Shopify All phone operations on one platform: smart call routing, IVR and business hours, live monitoring, deep analytics, and agent performance reporting. Recordings, transcripts, tags, and search on every call.
AI Voice Agents for Ecommerce Add an AI Voice Agent that answers calls 24/7 with full order, tracking, and catalog context. It resolves ecommerce questions and sends links via SMS.
As an IVR before escelating to live agents, or as a fallback/after hours.
Native Klaviyo Helpdesk sync Every inbound call, outbound call, missed call, voicemail, and SMS follow-up flows into Klaviyo Helpdesk with customer context. Summaries, transcripts, outcomes, and next steps are logged so any agent knows what happened.
Revenue attribution on every conversation Consio ties each order back to the touchpoint that drove it: the call, the SMS link, the agent, and the campaign. Measure phone-influenced and phone-generated revenue by campaign, segment, or agent, and export results.
Outbound campaigns from Klaviyo segments Turn high-intent Klaviyo segments into phone revenue: recover abandoned checkouts, follow up on high-AOV carts, reactivate VIPs, and win back churned customers. Launch calls, drop voicemails, and send SMS checkout links
On-Demand Human Agents Need volume or hourly coverage? Harness our Ecommerce-specialized call centre agents. They operate directly in the same hub, with AI scripts, for flexible capacity during peaks or launches.
Caso de estudio How Andor Willow drove record sales with Consio’s AI-Powered phone sales platform
Caso de estudio 24/7 inbound support playbook: Handle 76-82% of calls with AI
Caso de estudio EVOLV converts 40% of abandoned checkout connected calls on Consio
Guía del usuario AI Voice for ecommerce: complete guide for Shopify brands Learn how AI voice bots handle ecommerce phone calls, recover revenue, and answer order questions for Shopify brands. Use cases, ROI, and how to choose.