eDesk
Overview The integration offers unparalleled flexibility by allowing you to create your own rules for sending events to Klaviyo based on various conditions. When messages meeting specified conditions arrive in your eDesk inbox, the system automatically sends a corresponding event to Klaviyo.
Features
AI-Powered Helpdesk eDesk's centralized platform uses AI to streamline customer support by integrating with over 200 eCommerce channels, automating responses, and providing smart tools like Pre-sales & Chatbot to enhance support team efficiency.
Feedback Management Feedback allows you to configure custom rules to trigger selective feedback requests. When negative feedback is received, automations can be used to quickly assign the ticket to an agent and even respond on their behalf.
