Merx

Developer

• merx

Category

• CRM

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OverviewMerx grows your sales with AI-powered conversational commerce. With merx, you can extend your store catalogue on WhatsApp, use tailored AI assistants to guide customers through their shopping journey and sell more with GDPR compliant WhatsApp Marketing campaigns.

Features

JourneysAutomate and personalize WhatsApp flows (opt-in, guided selling, replenishment, VIP drops, recovery) across markets

CampaignsCreate, send and measure performance for WhatsApp marketing with advanced analytics and experimentation.

ConversationsShared inbox with agent assist, order/context injection, and seamless human ↔ AI handoff

Case StudyBenefit UK Drove >10x ROAS in 3 Months

Case StudyNapiers the Herbalist achieved 22x ROAS

User GuideKlaviyo IntegrationConnect Klaviyo with Merx to sync customer profiles, segments, and product catalogs for WhatsApp marketing