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Overview Merx grows your sales with AI-powered conversational commerce. With merx, you can extend your store catalogue on WhatsApp, use tailored AI assistants to guide customers through their shopping journey and sell more with GDPR compliant WhatsApp Marketing campaigns.
Features
Journeys Automate and personalize WhatsApp flows (opt-in, guided selling, replenishment, VIP drops, recovery) across markets
Campaigns Create, send and measure performance for WhatsApp marketing with advanced analytics and experimentation.
Conversations Shared inbox with agent assist, order/context injection, and seamless human ↔ AI handoff
Case study card image
Case Study Benefit UK Drove >10x ROAS in 3 Months
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Case study card image
Case Study Napiers the Herbalist achieved 22x ROAS
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User guide icon
User Guide Klaviyo Integration Connect Klaviyo with Merx to sync customer profiles, segments, and product catalogs for WhatsApp marketing
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