OverviewUnify your marketing and customer service data to deliver personalized interactions, boosting customer retention and satisfaction.
Features
Reply to tickets via email, SMS, & WhatsAppSync Klaviyo replies to Gorgias to unify customer conversations.
Get the full picture in one placeAccess shopper profiles directly from Gorgias's Customer Sidebar, including customer properties, contact details, and analytics. No more platform-hopping, just the essentials.
Amplify Klaviyo SMS & WhatsApp campaign impactEngage customers from your Klaviyo SMS & WhatsApp list, offer coupons, tag tickets, and target segments effortlessly.
Dive into customer lists and segments in a snapInstantly see which subscription lists and campaigns your customers are part of, ensuring you're always on the same page.
Win back unhappy customersBuild a winback flow triggered by “Ticket Resolved”
Auto-ticket on negative reviewAuto-create a Gorgias ticket for negative reviews in Klaviyo.
User GuideGetting Started With GorgiasLearn how to integrate with Gorgias Helpdesk to sync support ticket information between Gorgias and Klaviyo.
User GuideHow to connect Gorgias to Customer HubLearn how to enable Gorgias in Customer Hub so your customers can access Gorgias help channels directly from Customer Hub.
User GuideCreate stellar customer experiences with Gorgias x KlaviyoPassing data between our platforms empowers marketers to create amazing customer experiences across every touchpoint.
Case StudyTushy’s email revenue jumps 58.6% MoM in first month back on Klaviyo