Gorgias
Overview Unify your marketing and customer service data to deliver personalized interactions, boosting customer retention and satisfaction.
Features
Reply to tickets via email & SMS Sync Klaviyo replies to Gorgias to unify customer conversations.
Get the full picture in one place Access shopper profiles directly from Gorgias's Customer Sidebar, including customer properties, contact details, and analytics. No more platform-hopping, just the essentials.
Amplify Klaviyo SMS campaign impact Engage customers from your Klaviyo SMS list, offer coupons, tag tickets, and target segments effortlessly.
Dive into customer lists and segments in a snap Instantly see which subscription lists and campaigns your customers are part of, ensuring you're always on the same page.
Win back unhappy customers Build a winback flow triggered by “Ticket Resolved”
Auto-ticket on negative review Auto-create a Gorgias ticket for negative reviews in Klaviyo.
User Guide Getting Started With Gorgias Learn how to integrate with Gorgias Helpdesk to sync support ticket information between Gorgias and Klaviyo.
User Guide How to connect Gorgias to Customer Hub Learn how to enable Gorgias in Customer Hub so your customers can access Gorgias help channels directly from Customer Hub.
User Guide Create stellar customer experiences with Gorgias x Klaviyo Passing data between our platforms empowers marketers to create amazing customer experiences across every touchpoint.
Case Study Tushy’s email revenue jumps 58.6% MoM in first month back on Klaviyo