OverviewHark's AI triggers customer interviews through video, audio, text — the moment a performance metric moves, so you know exactly why conversion dropped or churn spiked, not just that it did. No fielding a study, no waiting a quarter. Used by Grüns, Hungryroot, HexClad, OLLY.
Features
Automatically Capture Core Moments for Customer FeedbackTurn on the moments proven to drive your key metrics in just a few clicks — Contact Us, First Order Impression, Repeat Milestone, and more. No guesswork: the foundation for understanding your customers, live from day one.
Feedback Assist by EmmyEmmy, Hark's AI agent, watches your metrics around the clock. When one moves — a return spike, a launch taking off, a new high-LTV cohort — she builds the audience, interview questions, and the Klaviyo send. Just hit approve!
Audience lists built for feedback outreachCreate Klaviyo lists from Hark audience recommendations and sync members automatically. Reach the right customers for feedback without manual list building.
