Zonka Feedback
Entwickler
- Zonka Feedback
Kategorie
- Quizzes & Surveys
Preise
Übersicht Zonka Feedback turns customer feedback into marketing action inside Klaviyo. Sync survey responses to profiles in real time, build segments from NPS, CSAT and CES scores, and personalize sends around what customers say. Embed surveys in emails, two-way sync contacts, and trigger surveys from flows.
Funktionen
Sync feedback to Klaviyo profiles automatically Every survey response automatically creates or updates a Klaviyo profile in real time. Map questions, scores, and fields to profile properties so each contact carries their latest sentiment — ready to segment and personalize.
Add respondents to Klaviyo lists on submit Automatically add respondents to one or more Klaviyo lists the moment they submit. Create a list inline, or build ready-to-use audiences like NPS Promoters, detractors to win back, or product-feedback subscribers.
Embed surveys directly in Klaviyo emails Drop a survey into any Klaviyo campaign with ready-made HTML — question, button, or hyperlink style. Customers answer in one click and every response ties back to their profile, so you can act on it without leaving Klaviyo.
Two-way sync between Klaviyo and Zonka Pull Klaviyo profiles into Zonka Feedback as contacts and keep both sides current. Sync all profiles or specific lists and segments, with real-time automatic sync or one-time imports — no manual exports, no stale data.
Trigger survey emails from Klaviyo flows Fire Zonka Feedback survey emails straight from a Klaviyo flow whenever a profile is added or updated. Feedback collection runs hands-free alongside your campaigns, so you capture sentiment at exactly the right moment.
Segment and act on real-time CX metrics Turn NPS, CSAT and CES scores into live Klaviyo segments the instant feedback lands. Route promoters to reviews and referrals, trigger win-back flows for detractors, and personalize every send around real customer sentiment.
